Help and information
Frequently asked questions
Clear answers about using the astrology chat, birth profiles, and traditional chart terms.
What is YourAstrologer?
YourAstrologer is a Vedic astrology chat service. You can create a birth profile and ask questions about chart concepts using the details you provide.
What details are needed for a birth-chart conversation?
A profile uses your name, mobile number, date and time of birth, birthplace, and time zone. The birth time and location help calculate chart context.
Why does the exact birth time matter?
Some chart factors, including the ascendant and houses, depend on the time and place of birth. If the time is approximate, those details may be less precise.
What does Rashi mean?
Rashi means zodiac sign. In many Vedic astrology conversations, Janma Rashi refers to the sign occupied by the Moon at birth. It is one part of a larger chart.
What is a Nakshatra?
A Nakshatra is one of 27 lunar divisions used in Jyotish. The Moon's position is commonly used to identify a birth Nakshatra, which practitioners interpret alongside other chart factors.
Are astrology readings guaranteed predictions?
No. Vedic astrology is a traditional interpretive practice, not a scientifically established method for predicting individual outcomes. Responses describe interpretations, not certainties.
Is an astrology response professional advice?
No. Responses are for general information and reflection. They do not replace qualified medical, mental-health, legal, financial, or other professional advice.
Can I create more than one birth profile?
Yes. Signed-in users can create and manage family profiles. Select a profile in the chat to use its birth details for a conversation.
Can I return to an older chat?
Saved conversations appear in the chat-session list. Select a conversation to reopen it; older messages load as you scroll toward the top.
How are chat questions used to generate a response?
The question and relevant birth-chart context are sent to the AI service provider to generate a reply. Chat history is saved so you can return to conversations later.
Can I buy a premium plan right now?
Plan details may be displayed in the app, but checkout is not connected yet. The current plan controls do not complete or charge for a purchase.
How can I contact support?
Email yourastrologer@gmail.com. For account questions, write from the same email address you use to sign in. We aim to respond and help resolve support requests within 24–48 hours.
How can I request a change to my personal information?
You can update birth details from your profile page. For other access, correction, or deletion requests, email yourastrologer@gmail.com so the team can review your request.
Still need help? Contact support.